Delivery
UK Mainland Delivery
Order by 2pm for same day dispatch, Monday to Friday with Standard and Tracked Delivery
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** FREE DELIVERY on UK Mainland Orders over £60 **
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| Delivery Service | Cost | Details |
| Standard Delivery | £4.50 or FREE on orders above £60 |
Orders received by 2pm are usually dispatched on that day or next working day. Orders are sent via Royal Mail Tracked 48 or Yodel who aim to deliver within 2-4 days including Saturday and Sunday. This service is tracked. |
| Express Delivery | £6.50 | Orders received by 2pm are usually dispatched on the day or next working day. Orders are sent via Royal Mail Tracked 24 who aim to deliver within 1-2 days including Saturday and Sunday. This service is tracked. |
| Next Day Delivery | £7.95 | Available for orders placed by 2pm on Monday to Thursday. For orders placed after 1pm, these may not be dispatched until the following day. This service is with DHL and tracked with a one hour delivery timeslot. Sunday delivery not usually available. |
Europe, USA and Rest of the World
| Delivery Service | Cost | Details |
| Tracked | Confirmed at checkout, based on weight in kg | Please allow up to 7-14 working days for your order or up to 21 days for orders to Rest of the World. Orders are dispatched within 1 working day and estimated to deliver within 5-7 working days to Europe and 2-3 weeks to the Rest of the World. You can upgrade to Tracked Express which is a faster service which is usually via DHL. Select this option at checkout. |
Please note:
FOR EU CUSTOMERS:
Customers are responsible for the payment of any local import duties for overseas delivery on receipt of the parcel.
For European and international customers (EU, AU, CA & USA) taxes and duties are excluded in the total price you have paid and your order will be shipped Delivery Duties Unpaid (DDU). You may be liable to pay import duties/local taxes. This tax is not collected by Jin Designs - it will be a local customs charge that applies when your order arrives in your country.
Who collects the tariff?
The fee is imposed by the recipient's customs and border control and is not included in your purchase with us.
How do I pay it?
Once your order arrives in the EU country you have sent it to, your shipping carrier (e.g., DHL) will contact you with instructions on how to pay the tax before they deliver your order.
Does this apply to all orders?
Yes. All shipments from the UK to EU are subject to import taxes.
What happens if I refuse to pay the tax?
If you choose not to pay the tax, your order won’t be delivered and will be considered forfeited. Unfortunately, Jin Designs is unable to issue refunds or accept returns on refused EU shipments as they won’t be sent back to us.
By placing an order, EU customers acknowledge that they are responsible for paying any required customs duties and understand that refusing to pay will mean their order is lost without a refund.
Please note if you are sending a gift, an Import Duty or a Formal Customs Entry Fee may have to be paid by the recipient on, or prior to, delivery.
FOR INTERNATIONAL CUSTOMERS
For international customers (AU, CA & USA) taxes and duties are excluded in the total price you have paid and your order will be shipped Delivery Duties Unpaid (DDU). You may be liable to pay import duties/local taxes. This tax is not collected by Jin Designs - it will be a local customs charge that applies when your order arrives in your country.
For all international destinations (Outside the EU, Australia, Canada and USA) there may be customs or import duties and taxes levied once the package reaches your destination country which will be your responsibility as we have no control over these charges and cannot predict them. Please contact your local customs office for further information if required. Check your country’s standard VAT rate here
It is a legal requirement that we declare the full value of the products (not including shipping charges) on all packages dispatched for delivery.
You must comply with all applicable laws and regulations of the country for which the products are destined.
Please note if you are sending a gift, an Import Duty or a Formal Customs Entry Fee may have to be paid by the recipient on, or prior to, delivery.